[Hiring] Junior Customer Onboarding and Risk Management Analyst @zerohash

Role Description

The Junior Customer Onboarding and Risk Management Analyst’s primary responsibility will be supporting the formal identity verification of individuals and entity customers. This includes:

• Supporting the initial review of identifying documentation for validity.
• Using other sources to verify supplied information/documents to ensure compliance with internal policy and regulatory requirements.
• Supporting the development of risk ratings and profiles for partner customers and shared end customers.

This is an entry-level position for which previous related experience is helpful but not required. This role reports to the Manager, Third Party Onboarding and Compliance (or similar).

#LI-Remote

This fully remote role is open to candidates in any AMER, EUR, UK, BERMUDA, or other relevant time zone.

Responsibilities

• Assist the performance of client due diligence and KYC/KYB screening on new customers for the various business units.
• Support the preparation of KYC/KYB packages and new onboarding requests.
• Assist the handling of watch list filtering and negative news alerts generated as part of customer onboarding.
• Actively participate and contribute to projects and other assigned tasks.
• Work with different teams including business unit leaders, surveillance, compliance, and technology.
• Conduct research via online tools to identify applicant entities and beneficial owners.
• Identify potential KYC concerns and escalate to more senior team members or the Manager during the onboarding and ongoing review process.
• Support the KYC processing of new client forms and maintain reference databases with completed records and information.
• Assist team members in conducting KYC due diligence searches and performing reviews for new customers of zerohash and its affiliates.
• Assist team members in conducting reviews of partner customers and shared end customers, including for potential indications of inconsistencies or other concerns.
• Assist in responding to requests for information regarding appropriate KYC documentation.
• Identify potential areas for improved processing and automation of manual processes wherever possible.
• Escalate to more senior team members information on clients identified as High Risk or where material adverse information has been identified.
• Accurately establish with more senior team members the risk assessments of existing clients, resolving issues where appropriate.
• Assist in the development and improvement of policies and procedures for the team.
• Assist with ad-hoc projects and reviews as needed.

Qualifications

• College degree with strong academic credentials.
• AML/CFT compliance experience or related FinTech or financial services experience (especially B2B2C) helpful but not required.
• Hardworking and driven.
• Strong time management skills and ability to execute tasks within tight deadlines.
• Strong verbal and written communication skills.
• Strong organizational, analytical, and communication skills.
• Strong interpersonal skills necessary to work effectively with colleagues across regions and business units.
• Ability to multi-task effectively while maintaining attention to detail.
• Excellent time management and organizational skills.
• Familiarity with various automated KYC/KYB solutions a plus.

Benefits

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only).
• Vision & Dental Insurance (U.S. only).
• Chance to earn equity.
• Maternity & Paternity leave (after 6 months).
• WeWork All Access Membership.
• WFH Yearly Stipend.
• L&D Yearly Stipend (after 6 months).