[Hiring] Italian-Speaking Customer Support – Automotive Industry @Rdn Cons

Role Description

Are you an Italian speaker looking for an opportunity to start your international career while enjoying life in Greece? We are currently looking for Italian-speaking Customer Support Agents to join an international project within the automotive industry, providing high-quality assistance to customers. This is an excellent opportunity for junior candidates, recent graduates, and freshers who want to gain professional experience in an international environment.

Your Responsibilities as a Customer Support Agent:

• Assist Italian-speaking customers with their requests and provide professional support.
• Handle incoming customer enquiries via phone and other communication channels.
• Identify customers' needs and provide clear and accurate information.
• Coordinate roadside assistance when required.
• Support customers professionally and calmly, including in urgent situations.
• Accurately record customer interactions in the internal systems.

Qualifications

• Fluent level Italian (C1-C2).
• Good command of English (B2) for training and internal communication.
• Junior profiles and freshers are strongly encouraged to apply.
• Previous Customer Service experience is not required.
• Excellent communication and interpersonal skills.
• Customer-oriented, patient, and solution-focused attitude.
• Comfortable using computers and learning new systems.
• Willingness to relocate to Greece.
• Availability to work in a rotating shift environment.

Benefits

• Fully paid relocation package to Greece.
• Full-time employment.
• Paid professional training.
• Opportunity to work on an international project within the automotive industry.
• International and multicultural working environment.
• Career development and internal growth opportunities.
• Support throughout your relocation and onboarding process.

Company Description