[Hiring] Italian-Speaking Customer Experts for Consumer Electronics @Mercier Consultancy Group
Italian-Speaking Customer Experts for Consumer Electronics @Mercier Consultancy Group
Customer Service
Salary competitive mon..
Remote Location
Employment Type full-time
Posted Today

[Hiring] Italian-Speaking Customer Experts for Consumer Electronics @Mercier Consultancy Group

Today - Mercier Consultancy Group is hiring a remote Italian-Speaking Customer Experts for Consumer Electronics. πŸ’Έ Salary: competitive monthly salary, bonuses, and benefits πŸ“Location: Greece

Role Description

Mercier Consultancy MD is seeking motivated Italian-Speaking Customer Experts to join our team in Greece, supporting a leading consumer electronics company. In this role, you will be responsible for providing excellent customer service and technical support to Italian-speaking customers, ensuring a positive experience with the company's range of electronics products.

  • Assist Italian-speaking customers via phone, email, and chat regarding product inquiries, technical support, and after-sales service.
  • Troubleshoot product issues, provide solutions, and guide customers in using products effectively.
  • Maintain accurate and detailed records of customer interactions within the CRM system.
  • Collaborate with product and technical teams to resolve complex customer problems efficiently.
  • Stay updated on latest product releases, features, and company policies to provide accurate information.
  • Contribute to improving customer service processes and customer satisfaction.

Qualifications

  • Fluency in Italian (spoken and written) is mandatory; proficiency in English is an advantage.
  • Experience in customer service or technical support, preferably within the consumer electronics sector.
  • Excellent communication skills and a customer-focused attitude.
  • Ability to work effectively in a dynamic environment and manage multiple tasks.
  • Familiarity with CRM platforms and digital customer support tools.
  • Willingness to relocate and work in Greece.
  • Strong problem-solving skills and passion for technology and electronics.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Fully Paid Relocation Package
  • Monthly Performance Bonus
  • Health Insurance
  • 2 Extra Salaries Per Year
  • And Much More...
Before You Apply
️
remote Be aware of the location restriction for this remote position: Greece
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Italian-Speaking Customer Experts for Consumer Electronics @Mercier Consultancy Group
Customer Service
Salary competitive mon..
Remote Location
Employment Type full-time
Posted Today
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remote Be aware of the location restriction for this remote position: Greece
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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