[Hiring] Italian Speaking Customer Expert for Premium Coffee Machines @Mercier Consultancy Group

Role Description

We are currently hiring for an Italian Speaking Customer Expert for Premium Coffee Machines position in Greece, representing a global leader in the high-end Food & Beverage sector. This is an exceptional opportunity to combine your passion for coffee excellence with a professional career in one of Europe’s most vibrant landscapes, perfect for those seeking premium jobs in Greece.

• Provide expert consultation to Italian-speaking customers regarding premium coffee machine maintenance and brewing techniques.
• Manage high-value customer inquiries within the Food & Beverage industry, ensuring a bespoke service experience.
• Troubleshoot technical issues for high-end coffee equipment while maintaining a professional and knowledgeable tone.
• Promote exclusive coffee accessories and membership programs to enhance customer loyalty and brand engagement.
• Maintain accurate records of customer interactions to contribute to the continuous improvement of the service experience.
• Stay updated on the latest innovations and product releases within the premium Food & Beverage market to provide cutting-edge advice.

Qualifications

• Native or fluent Italian (spoken and written) is strictly required.
• Strong command of the English language for corporate communication.
• Valid EU passport (mandatory) to support your transition for these Italian-speaking jobs.
• Passion for the Food & Beverage industry, with a particular interest in premium coffee culture.
• Excellent communication and problem-solving skills suitable for a premium brand environment.

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• Career development pathways within the Food & Beverage sector
• And Much More...

Company Description

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international brands. We specialize in facilitating seamless career transitions, ensuring that our candidates find the perfect professional match within the most prestigious global industries.