[Hiring] Intake Specialist @The Staff Pad
Intake Specialist @The Staff Pad
Customer Service
Salary usd 70,000 - 75..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 4wks ago

[Hiring] Intake Specialist @The Staff Pad

4wks ago - The Staff Pad is hiring a remote Intake Specialist. πŸ’Έ Salary: usd 70,000 - 75,000 per year πŸ“Location: USA

Role Description

The Staff Pad has partnered with a growing law firm seeking a compassionate and professional Intake Specialist to join their team. In this role, you’ll be the first point of contact for potential clients, ensuring they feel heard, supported, and confident in choosing the firm.

  • Handle inbound and outbound calls with empathy and professionalism.
  • Conduct client intakes, gather and document necessary information.
  • Guide potential clients through the intake and onboarding process.
  • Build rapport and establish trust with new clients.
  • Manage agreements, signatures, and records within the CRM system.
  • Schedule appointments and follow up on pending documents.

Qualifications

  • 2–3 years of customer service or client-facing experience (phone-based preferred).
  • Strong communication, multitasking, and organizational skills.
  • Tech-savvy with Microsoft Office; prior legal or intake experience a plus.
  • Compassionate, team-oriented, and able to adapt in a fast-paced environment.

Benefits

  • Health, dental, and vision insurance
  • 401(k)
  • Paid time off & holidays
  • Career growth
  • Remote flexibility

Company Description

Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Intake Specialist @The Staff Pad
Customer Service
Salary usd 70,000 - 75..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 4wks ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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