[Hiring] Intake & Scheduling Specialist @Reworks Solution

Role Description

A detail-oriented and customer-focused Intake Scheduler is sought to support intake coordination and scheduling operations within an ABA environment. The successful candidate will be responsible for:

• Coordinating intake scheduling and appointment management for clients and families
• Communicating professionally with families, clinical staff, and internal teams
• Managing intake workflows, scheduling updates, and documentation processes
• Maintaining accurate client records and scheduling information
• Coordinating follow-ups and ensuring timely communication regarding appointments and intake requirements
• Supporting operational and administrative intake processes
• Tracking scheduling updates, cancellations, and intake-related concerns
• Assisting with reporting, documentation, and workflow coordination
• Maintaining professionalism, confidentiality, and accuracy in all communications and records
• Supporting additional administrative and scheduling tasks as required

Qualifications

• Bachelor’s degree (BA/BS) highly preferred
• Previous experience in scheduling, intake coordination, healthcare administration, customer service, or administrative support preferred
• Excellent communication skills required
• Calm, professional, and customer-focused approach required
• Strong attention to detail and organizational abilities required
• Experience using Microsoft Teams preferred
• Experience using Qglobal preferred
• Experience using IntakeQ preferred
• Ability to work independently in a remote environment
• Strong multitasking and problem-solving abilities
• Reliable internet connection and a suitable home office setup
• Experience working with US-based healthcare or ABA environments is an advantage

Benefits

• Comfortable working U.S. hours
• Remote work from home

Company Description

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.