[Hiring] Intake Manager @Zinda Law Group, PLLC

Role Description

This role involves managing multiple aspects of client relations for the law firm as well as the team of intake specialists.

• Receive and respond to potential client calls
• Communicate with potential clients via phone and email
• Schedule and calendar initial client meetings with attorneys
• Manage Intake Specialists
• Provide feedback on performance to members of the Intake team
• Track close rates and prepare daily weekly intake reports for management

Qualifications

• 2+ years of intake, customer service, or sales experience
• 1+ years of management experience
• College degree
• Law degree is a huge plus
• Legal experience preferred, but not required
• Must be extremely comfortable speaking on the phone to clients
• Outgoing and looking forward to working as part of a team
• Excellent written and verbal skills
• Capable of working in a fast paced environment
• Bilingual in Spanish a plus but not required

Benefits

• Paid time off and paid holidays
• IRA Plan with company contribution match
• Medical, vision, and dental insurance
• Parental leave
• Opportunities for ongoing training and mentoring by our outstanding team
• Opportunities to advance and grow within the firm

Company Description

Zinda Law Group is an elite plaintiff’s personal injury firm looking for ambitious, dynamic, driven, and passionate professionals to join our growing team. We have offices in Texas, Colorado, Arizona, and New Mexico, and serve clients throughout the nation. Please note this position would work and train remotely, but candidates located in or near Austin are preferred.

We are not your typical law firm, and by joining us, you will have the following opportunities, and many, many more, at your disposal:

• Valuable, Rewarding Work: Helping clients get the justice they deserve.
• Career Advancement: Opportunities for professional growth and success.
• Continuous Learning: Mentorship and training from top professionals.
• Remarkable Colleagues: Join a diverse and dedicated team.