[Hiring] Intake Assistant @Job Duck

Role Description

The Intake Assistant at a Law Firm serves as the first point of contact for clients, ensuring a welcoming and efficient intake process. This role requires strong communication skills, attention to detail, and the ability to manage a high volume of phone calls while collecting and entering accurate client information. The Intake Assistant also supports translation needs to facilitate clear communication.

Schedule: Monday to Friday 7PM to 10PM CST

Monthly compensation: 1,142 to 1,220 USD

Responsibilities include, but are not limited to:

• Perform data entry with a high degree of accuracy and attention to detail
• Answer and manage a high volume of incoming phone calls in a professional and courteous manner
• Maintain organized records and ensure all client information is properly documented
• Provide translation and language assistance as needed to support client communication
• Guide clients through the intake process and address general inquiries
• Conduct initial client intake, gathering required information accurately and efficiently
• Collaborate with team members to ensure smooth workflow and client experience

Qualifications

• Strong verbal communication and customer service skills
• Ability to handle high phone activity in a fast-paced environment
• Bilingual or multilingual (preferred, especially for translation support)
• Excellent data entry skills with strong attention to detail
• Basic computer proficiency (e.g., Microsoft Office, CRM systems)
• Ability to multitask and remain organized under pressure

Requirements

Languages: English, Spanish

Benefits

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.