[Hiring] Independent Claims Adjuster Team Manager @Sutherland

Role Description

Sutherland is looking to add an Independent Claims Adjuster's license Team Manager - (Remote) - to our team. If you feel you're ready for the next step in your career, and have passion for coaching & mentoring others, we want to hear from you!

• Impact the Bottom Line: Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.
• Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team.
• Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management.
• Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
• Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.

Qualifications

• Must hold a current, active Claims Adjuster License in good standing for at least 2 years.
• Minimum of 2 years of experience managing a team.
• Be able to work in MS Office.
• Be able to work in a fast-paced environment.
• Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player.
• Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements.
• Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.

Company Description

About Sutherland:

• Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
• We work with iconic brands worldwide, bringing them a unique value proposition through market-leading technology and business process excellence.
• We’ve created over 200 unique inventions under several patents across AI and other critical technologies.
• Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
• For each company, we provide new keys for their businesses, the people they work with, and the customers they serve.
• We tailor proven and rapid formulas to fit their unique DNA.
• We bring together human expertise and artificial intelligence to develop digital chemistry, unlocking new possibilities, transformative outcomes, and enduring relationships.