[Hiring] Incentive Specialist @CLEAResult

Role Description

We are looking for a talented individual to join our team as a Bilingual Customer Service Specialist! You'll join our Program Team in Portland, Oregon delivering program implementation and administrative services to an Oregon-based non-profit client. In this role, you’ll support a range of services speaking with customers and contractors through both phone and email in both English and Spanish on a variety of topics.

• Enters and maintains various database(s).
• Reviews contractor submissions to ensure alignment with program requirements.
• Maintains knowledge of company products, services, and customer service processes & procedures.
• Communicates and properly directs customers and contractors to resolve disputed rebate claim data.
• Provides expertise and guidance to customers in interpreting policies to assure program participation and compliance.
• Provides expertise and guidance to contractors in interpreting policies to assure program participation and compliance along with technical support and programmatic training.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.

Qualifications

• 2-4 years relevant experience.
• Experience and knowledge in the Energy Efficiency realm.
• High School Diploma or equivalent is required.
• Fluency in Spanish.

Requirements

• If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours.
• 401(k) with company match.
• Paid vacation, sick, personal and parental leave time.
• Paid Volunteer Time: giving back to our communities is important to us.
• Employee Recognition Program – convert your recognition points into gift cards.
• Employee Assistance Program – offers benefits to help you manage daily responsibilities.
• Access to on-demand training courses to advance further in your career.

Compensation Range

$48,800.00 - $66,300.00

Currency

USD

Type

Salary

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.