[Hiring] Home-Based Property Administrator @DCX

Role Description

The DCX Client Services Home-Based Property Administrator will work as a full-time employee. You will assist the Property Management and Accounting Department in the day-to-day administrative functions of the property management office. Positive demeanor and attitude are paramount as this customer-service based desk-position must project and maintain a professional image through all in-person, telephone, and electronic interactions.

Job Responsibilities

• Greet guests, customers, and clients to the management office; answer telephones and respond to routine inquiries.
• Promote a high level of satisfaction among tenants by promptly responding to service requests or maintenance work-order concerns.
• Participate in the resolution of issues by clarifying, escalating, taking corrective action as directed, and providing timely follow-up.
• Perform general clerical duties including photocopying, scanning, filing, typing, data entry, and overnight delivery services.
• Maintain both written and electronic record-keeping and filing systems — especially lease files, vendor/contract files, and tenant or vendor billings.
• Process incoming and outgoing mail daily.
• Maintain current Certificates of Insurance for all tenants, vendors, and contractors.
• Maintain current vendor and tenant contact lists.
• Coordinate refreshments for meetings; maintain the conference room, storage and filing areas, and assist in keeping the kitchen tidy.
• Assist with maintaining office supply inventory.
• Coordinate and maintain calendar for lobby vendors and Building Conference Center if applicable.
• Support Property Manager or Accountant and assist with special projects under their supervision as necessary and assigned.

Qualifications

• High School diploma or GED equivalent is required. Some College studies or degree preferred.
• 1-3 years of Property Administration or in another relevant administrative role.
• Strong written and communication skills with clients and customers.
• Bilingual ability is a plus.
• Thorough understanding of office management systems and procedures.

Requirements

• Highly proficient communicator in both spoken and written English.
• Excellent ability to organize and coordinate tasks.
• Attention to detail and accuracy.
• Above average typing and data entry skills.
• Comfortable working independently with little direction under tight deadlines.
• Strong computer and internet skills, including proficiency in Word, Excel, and Outlook.
• Exceptional knowledge of office computer systems and software.
• Familiar with Accounting software, preferably Yardi Voyager.

Benefits

• Generous salaries.
• Empathetic management.
• Growth-oriented training.
• Work-from-home opportunities.
• Travel allowances.
• Meals and more.