[Hiring] Home-Based Member Services Representative @AIL

Role Description

AO Globe Life is expanding our remote team and currently hiring. This opportunity suits recent or soon-to-be graduates in business, marketing, or communications, along with anyone who enjoys working in a people-focused, service-driven environment. With full training, inbound client leads, and an established mentorship program, you can build a long-term, meaningful career from anywhere in the U.S.

• Cultivate long-term client relationships
• Meet with clients virtually over Zoom to discuss their needs
• Deliver high-quality, client-focused service
• Keep digital records accurate and manage timely follow-up
• Help clients explore supplemental benefit options tailored to their needs
• Walk clients through enrollment clearly and professionally
• Participate in ongoing mentorship, professional development, and team training

Qualifications

• Strong communication and interpersonal skills
• Prior customer service or consultative experience is a plus, not required
• Able to obtain any necessary professional licensing, where applicable
• Eligible to work in the United States
• Organized, self-motivated, and comfortable working independently
• Comfortable in virtual meetings and using digital tools
• A Windows laptop or PC, webcam, and dependable internet
• A heart for helping people and supporting a purpose-driven mission

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• A collaborative, people-first team environment
• Renewal-based income growth opportunities
• Weekly pay based on performance
• Full licensing and training support included
• Inbound-only client interest — never cold calling
• Monthly and quarterly performance bonuses
• Fully remote with a flexible schedule
• Defined growth path into leadership
• 3% equity opportunity for eligible team members

Company Description

For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.