[Hiring] Healthcare Virtual Assistant @Wing Assistant

Role Description

This role involves providing administrative support in a healthcare setting as a Virtual Assistant.

• Document new patient and referral intake
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing data into EMR/EHR systems
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional
• Assist in analyzing healthcare data, preparing reports, and maintaining records
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician
• Ad hoc tasks

Qualifications

• Bachelor's degree in medical fields or the pharmaceutical-related industry
• At least 1-year experience as a Medical Virtual Assistant
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational & time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Able to work on a graveyard shift

Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule

US work hours (20-40 hours per week)

Location

This is a remote job

Salary Package (with HMO)

• Entry Level (1-3 years of experience): Up to PHP 39,500
• Intermediate Level (3-5 years of experience): Up to PHP 48,000
• Expert Level (5+ years of experience): Up to PHP 53,000

Note

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.