[Hiring] Healthcare Customer Service Representative @RemX

Role Description

We're looking for motivated individuals who are ready to succeed in a rewarding work-from-home role. Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment, this could be the perfect fit for you!

Position Overview:

• Job Title: Healthcare Customer Service Representative
• Pay: $16/hr. Weekly Pay plus Benefits
• Schedule: 8am-9pm EST. M-Fri. (Must be able to work any 8hr Shift between the hours of operation)
• Projected Start Date: TBD
• Equipment Provided and shipped directly to your home.

Job Details:

• Provide excellent customer service and patient support.
• Verify patient information.
• Answer inbound calls and may perform outbound calls assisting patients with their concerns regarding their prescription benefits.
• Gathering and reviewing patient billing and medical information.
• Operating according to the guidelines of the Federal Health Care Program.

Qualifications

• Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)
• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!
• High attention to detail and accuracy in data entry.
• Private, quiet, and distraction-free workspace.
• Must be able to log in and work full scheduled shifts without interruptions.
• Basic technical troubleshooting skills for common remote work issues.
• High-Speed Internet with a wired connection is mandatory. (Mobile hotspots are not accepted)
• Adhere to all company required KPI's.
• HS Diploma/Equivalent.