[Hiring] Global Service Coordinator @Relocation Today Inc

Role Description

Relocation Today is hiring a Global Relocation Service Coordinator at its Minnetonka, Minnesota office. The service coordinator supports Account Managers and internal team members. Service Coordinators manage a diverse range of administrative responsibilities in a fast-paced environment, requiring strong attention to detail, prompt follow-up, and consistent performance under deadlines. This is a customer service and client-facing role.

• Provide outstanding customer service abilities
• Manage a small caseload of relocations/immigration files as needed
• Provide coverage to department employees while out of office or on PTO
• Maintain updated supplier management system and reference tools with global compliance in mind
• Coordinates destination services and ensures timely, high-quality support throughout the relocation process
• Assists transferees with identifying and arranging temporary housing accommodations
• Arranges and oversees relocation travel requirements while maintaining a high level of customer service
• Processes relocation expenses, ensuring all costs are accurately categorized, compliant with policy guidelines, and maintained within budget parameters
• Prepares and manages relocation cost estimates and budget projections, ensuring accuracy and alignment with program guidelines

Qualifications

• High School Diploma or equivalent (required)
• Secondary education is preferred; candidates without a college degree must have additional relevant experience (internships included)
• Three years of business or customer service experience preferred
• Initiative and accuracy in completing tasks independently
• Exceptional record-keeping and note-taking skills
• Strong multitasking and organizational competency
• Clear written and verbal communication
• Ability to remain professional and efficient under pressure
• Familiarity with basic reporting requirements
• Capacity to understand and apply various client policies and procedures

Benefits

• Competitive Pay
• Remote Work Arrangement
• Medical, Dental & Vision Benefits
• Paid Time Off
• 6 Paid Holidays
• 401K
• Tuition Reimbursement
• Work/Life Balance
• Employee Discounts with Verizon, Expedia and more!

Company Description

Relocation Today is committed to creating a diverse environment and is proud to be an Affirmative Action/Equal Opportunity employer that welcomes inclusivity and diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, veteran status or any other status protected by state or federal law.

Relocation Today is a proud member of the Berger Family of companies. We are a provider of corporate global mobility services worldwide.