[Hiring] German Speaking Reservations Agent @Mercier Consultancy Group

Role Description

We are seeking a motivated professional to join our team as a German Speaking Reservations Agent For Booking.com position in Greece. This role offers the perfect bridge for travel enthusiasts looking to excel in the global tourism industry while enjoying the Mediterranean lifestyle through one of the most exciting jobs in Greece.

• Deliver professional and efficient support to travelers regarding their accommodation bookings.
• Navigate global travel industry booking platforms to resolve inquiries and modify reservations.
• Provide personalized travel recommendations to enhance the customer experience within the Booking.com ecosystem.
• Address and troubleshoot travel-related concerns with empathy, accuracy, and efficiency.
• Maintain high service standards to ensure guest satisfaction across all stages of the travel lifecycle.
• Collaborate with international hotel partners to confirm availability and resolve booking discrepancies.
• Ensure all interactions reflect the premium service quality expected in the travel and hospitality sector.

Qualifications

• Native or fluent German (spoken and written) is essential for this role.
• A strong interest in the travel industry and a passion for customer excellence.
• Valid EU passport (mandatory).
• Excellent communication and problem-solving skills, perfect for those seeking German-speaking jobs.
• Professionalism and comfort in navigating digital travel booking platforms.

Benefits

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, hotel)
• Fully Paid Training programs to master the travel industry
• Comprehensive Health Insurance
• Professional development within an international team
• And Much More...

Company Description

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We pride ourselves on facilitating career-defining opportunities that blend professional growth with an exceptional quality of life, specializing in high-demand roles such as German-speaking jobs in Greece.