[Hiring] German Speaking Reservations Agent @Mercier Consultancy Group
German Speaking Reservations Agent @Mercier Consultancy Group
Customer Service
Salary competitive mon..
Remote Location
Employment Type full-time
Posted YDay

[Hiring] German Speaking Reservations Agent @Mercier Consultancy Group

YDay - Mercier Consultancy Group is hiring a remote German Speaking Reservations Agent. πŸ’Έ Salary: competitive monthly, performance bonus, relocation package πŸ“Location: Greece

Role Description

Mercier Consultancy Group is seeking a German Speaking Reservations Agent to join their team supporting Booking.com operations in Greece. This role offers an exciting opportunity to work in the travel and hospitality sector, providing excellent customer service to German-speaking clients.

  • Assist German-speaking customers with accommodation bookings through phone, email, and chat channels.
  • Provide accurate information about accommodation options, prices, and Booking.com policies.
  • Manage booking changes, cancellations, and special requests efficiently and effectively.
  • Resolve customer inquiries and issues promptly to ensure a positive customer experience.
  • Maintain detailed and accurate records of customer interactions and bookings within Booking.com's reservation system.
  • Collaborate with team members to meet service quality and customer satisfaction goals.

Qualifications

  • Fluency in German (both spoken and written) is mandatory; good command of English is an advantage.
  • Previous experience in reservations, customer service, or the hospitality industry is preferred.
  • Strong communication skills and a customer-focused mindset.
  • Ability to utilize online booking platforms and CRM software efficiently.
  • Capable of handling stressful situations with professionalism and problem-solving skills.
  • Self-motivated and able to work independently as well as collaboratively within a team.

Requirements

  • Willingness to work in Greece; relocation assistance may be available.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Relocation Package
  • Monthly Performance Bonus
  • Fully Paid Training
  • Health Insurance
  • 2 Extra Salaries Per Year
  • And Much More...
Before You Apply
️
remote Be aware of the location restriction for this remote position: Greece
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
German Speaking Reservations Agent @Mercier Consultancy Group
Customer Service
Salary competitive mon..
Remote Location
Employment Type full-time
Posted YDay
Apply for this position
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️
remote Be aware of the location restriction for this remote position: Greece
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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