[Hiring] General Virtual Assistant @VirtuallyinCredible Careers

Role Description

As a General Virtual Assistant, you’ll play a key role in supporting clients, maintaining smooth operations, and helping drive business success. This role is ideal for individuals who are proactive, detail-oriented, and eager to take on meaningful work.

• Client Support & Communication
  • Deliver excellent customer support across phone, email, and written communication
  • Manage client interactions professionally and efficiently
  • Handle inbound/outbound calls, follow-ups, and inquiries
• Administrative Operations
  • Perform essential administrative tasks such as A/R, A/P, work order processing, compliance, notices, lease renewals, and document preparation
  • Manage inboxes, calendars, files, and other organizational tasks
  • Ensure all tasks are completed with accuracy, efficiency, and attention to detail
• Marketing & Social Media
  • Assist with basic marketing initiatives
  • Support social media management activities, such as scheduling posts, sourcing content, and monitoring engagement
• Process Compliance & Continuous Improvement
  • Follow client-specific Standard Operating Procedures (SOPs) consistently
  • Stay updated on changes to procedures and company guidelines
  • Ensure all work aligns with VirtuallyinCredible’s quality standards and core values
• Reporting & Coordination
  • Provide accurate data, updates, and regular reports to the leadership team
  • Collaborate with teammates and departments as needed
  • Perform additional tasks assigned from time to time, demonstrating adaptability and initiative

Qualifications

• Strong English communication skills (spoken and written)
• Clear and neutral/American accent
• Willing to undergo background checking
• Ability to work independently in a quiet, dedicated home office environment
• Willing to work the graveyard shift to serve US-based clients
• Reliable internet connection (minimum 10 Mbps) with a backup
• Stable electricity with appropriate power backup

Requirements

• Windows:
  • Minimum 12GB RAM
  • Processor: AMD Ryzen 5 2200 / Intel i5 8th gen or higher
• Mac:
  • Minimum 8GB RAM
  • Operating System: Windows 11 or macOS (Sequoia, Sonoma, Ventura, Tahoe)

Benefits

• Permanent work-from-home setup
• Paid training to set you up for success
• Annual performance appraisals to help you grow your career
• Free noise-cancelling headset to enhance your work environment
• Holiday pay so you can enjoy special occasions
• Overtime pay when you choose to take on extra hours
• Referral bonuses for recommending great talent
• Year-end bonus as a token of appreciation for your hard work
• Supportive and rewarding work environment where you are valued as part of the team