[Hiring] Front Desk Agent / Virtual Receptionist @Aqualillies

Role Description

Aqualillies is hiring Remote Front Desk Agents / Virtual Receptionists to be the first point of contact for our clients and customers. In this role, you will handle incoming communications, schedule appointments, and provide friendly, professional support to ensure a smooth customer experience. This is a fully remote position ideal for individuals who are organized, reliable, and enjoy helping people.

• Answer inbound calls, emails, and live chat inquiries in a professional manner
• Manage appointment scheduling, confirmations, and calendar coordination
• Provide accurate information about services, availability, and policies
• Route or escalate complex issues to the appropriate department
• Maintain updated client records and notes in internal systems
• Handle multiple conversations or tasks at once while staying organized
• Deliver excellent customer service and ensure positive client interactions

Qualifications

• Strong communication skills (written and verbal)
• Basic computer skills (email, scheduling tools, CRM systems)
• Ability to multitask in a fast-paced remote environment
• Reliable internet connection and quiet workspace
• Professional and customer-focused attitude
• High school diploma or equivalent (preferred, not required)
• No prior experience required — training provided

Benefits

• Flexible remote work environment
• Paid training and onboarding
• Growth opportunities within the company
• Performance-based bonuses
• Supportive team culture
• Multiple shift options (day, evening, weekend availability)

Company Description

Aqualillies is the world’s most glamorous water entertainment company, reinventing the classic art form for the new millennium. Diving off the pages of Vogue, Marie Claire and The New York Times, Aqualillies has become synonymous with beauty, sophistication, luxury, and style. In front of the camera or at live events for clients such as the Coen Brothers, The Marvelous Mrs. Maisel, Beyoncé, Ariana Grande, The Kardashians, Visa, Adidas, and Chanel, Aqualillies inspires audiences with innovative spectacles of romance, athleticism and grace.