[Hiring] French Speaking Rent-a-Car Consultant @Mercier Consultancy Group

Role Description

We are currently looking for a talented professional to join our team in a French Speaking Rent-a-Car Consultant position in Bulgaria. This role is perfect for a customer-oriented individual who thrives in the fast-paced tourism industry and is looking to leverage their linguistic skills in an international environment.

• Manage and process vehicle rental reservations for French-speaking clients across the tourism market.
• Provide expert advice on vehicle options, insurance coverage, and travel logistics to ensure a premium customer experience.
• Handle inbound inquiries regarding rental agreements, booking modifications, and post-rental support with absolute professionalism.
• Coordinate with local agencies to ensure vehicle availability and seamless pick-up/drop-off processes.
• Maintain high levels of customer satisfaction by resolving travel-related issues efficiently and empathetically.
• Promote additional tourism-related services and upgrades to maximize customer value and satisfaction.
• Document all interactions accurately within the company database to maintain high service standards.

Qualifications

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Previous experience in the tourism, hospitality, or car rental industry is highly preferred.
• Excellent communication and interpersonal skills, with a passion for helping people travel.
• Ability to work effectively in a team-oriented, multicultural environment in Sofia.
• A proactive approach to problem-solving and a commitment to delivering excellence in service.

Benefits

• Competitive Monthly Salary reflective of your professional background.
• Fully Paid Training to ensure your success in the tourism sector.
• Comprehensive Health Insurance and wellness benefits.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria effortless.
• Monthly Performance Bonus linked to your achievements in the French Speaking Rent-a-Car Consultant position in Bulgaria.
• €1,500 Signing Bonus (one-time) for all successful new hires.
• Professional growth opportunities within a leading consultancy firm, one of the best for French-speaking jobs.

Company Description

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-class organizations across Europe. We specialize in facilitating seamless career transitions for professionals seeking prestigious jobs in Bulgaria within the competitive tourism and BPO sectors.