[Hiring] French Speaking Customer Support Representative @Mercier Consultancy Group

Role Description

Mercier Consultancy is offering an exciting opportunity for French Speaking Customer Support Representatives with paid relocation to Sofia. If you are fluent in French and looking to advance your career in a vibrant and supportive environment, this role is perfect for you. As part of our team, you will provide exceptional support to our French-speaking customers, ensuring their inquiries and concerns are addressed promptly and effectively. We value talent and are committed to assisting with your relocation to Sofia, making your transition smooth and comfortable.

• Deliver excellent customer service to French-speaking clients via phone, email, and chat.
• Address and resolve customer inquiries related to our products and services.
• Maintain accurate records of customer interactions and follow-up actions.
• Collaborate with internal teams to improve customer experience and service delivery.
• Stay updated on product knowledge and changes to assist customers effectively.

Qualifications

• Fluent in French (written and spoken); proficiency in English is a plus.
• Prior customer support or service experience is preferred.
• Excellent communication and interpersonal skills.
• Adaptability and willingness to relocate to Sofia with paid relocation support.
• Strong problem-solving and multitasking abilities.
• Comfortable using customer service software and tools.
• Positive attitude and eagerness to learn and grow within the company.

Benefits

• Competitive Monthly Salary
• Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More...