[Hiring] French Bilingual Product Quality Assurance Agent @Morley

Role Description

As a remote, French Bilingual Product Quality Assurance Agent at Morley, you'll be in contact with our dealership partners, documenting information while providing excellent customer service in French and English. You'll help our client maintain strong relationships by helping them resolve issues in a timely manner.

No automotive experience required!

Qualifications

• Fluent in speaking, reading and writing French and understanding the Québécois French dialect.
• High school diploma or equivalent.
• Proven success in a relevant/related position for one or more years.
• Call center experience.
• One or more years of customer service experience.
• Able to work shifts within the center's hours of operation.

Requirements

• Strong computer navigation and typing skills.
• Extensive customer service skills (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers).
• A positive, self-starter attitude with a solid work ethic and meticulous attention to detail.
• Excellent interpersonal and listening skills.
• Must have the ability to pass a pre-employment background check and drug screen.
• Able to stick to the schedule reliably, as some queues are time sensitive.

Benefits

• Work from home while having regular connection with your teammates.
• No weekends.
• Paid training.
• Equipment provided.
• Benefits available.
• Professional development and growth opportunities.
• Health & Wellness Benefits:
• Medical and prescription coverage.
• Dental and vision insurance.
• Paid time off.
• Associate wellness program with rewards for annual checkups.
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma).
• Financial Benefits:
• 401(k) with match.
• Flexible spending account (FSA).
• Life insurance.
• Company-paid short- and long-term disability insurance.
• Benefits to Make Your Life Easier:
• 24/7 online access to doctors through Teladoc.
• 24/7 nurse help desk.
• Patient advocacy with free 24/7 support for benefit questions and claims.
• Guidance for family, financial and estate planning (including wills).

Company Description

Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected].