[Hiring] FinCEN @Stewart Title

Role Description

This role involves engaging in field operations outside of core Escrow and Title Operations, including various leadership roles that support the overall strategy and execution of field-based operations.

• Manages and reviews client files
• Answers client inquiries
• Coordinates all administrative details necessary for the preparation, processing, and follow-up of a 1031 tax deferred exchange
• Provides professional customer service, communication, organization, and analytic skills to work escalated files and drive performance
• Strives to meet and exceed client expectations by working escalations
• Assists the manager in identifying process improvements and standards for production and quality
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Addresses internal and/or external clients and/or team members using basic communication skills
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management

Qualifications

• High school diploma required; Bachelor’s preferred

Requirements

• Typically requires 0-2 years of related work experience

Benefits

• Competitive benefits package including a variety of health and wellness insurance options and programs
• Paid time off
• 401(k) with company match
• Employee stock purchase program
• Employee discounts