[Hiring] Fashion Support Consultant @CNX
Fashion Support Consultant @CNX
Customer Service
Salary 19,623.94 euros..
Remote Location
Employment Type full-time
Posted YDay

[Hiring] Fashion Support Consultant @CNX

YDay - CNX is hiring a remote Fashion Support Consultant. πŸ’Έ Salary: 19,623.94 euros gross/year + up to 1,200 euros bonus πŸ“Location: Spain

Role Description

Experience the power of a game-changing career. As a Fashion Support Consultant, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Fashion Support Consultant on our team, you will:

  • Take incoming customer calls from boutiques and shops and solve users’ demands.
  • Log call details onto call management systems and provide response and resolution within SLA.
  • Maintain service and product knowledge and expertise associated with applications specific to individual customers.
  • Ensure contractual SLA is maintained.

Qualifications

  • Proficient or bilingual level of Turkish, and advanced level of English.
  • Minimum of 1-year relevant experience in fashion retail or retail.
  • Knowledge of sales techniques (up-/cross-selling, objection handling, etc).
  • Customer driven, motivated to work in sales, opportunistic in creating sales leads.
  • Effective qualification skills to ensure a comprehensive understanding of customer needs.
  • Exceptional customer-facing and customer-care skills.
  • Working knowledge of IT platforms, equipment, and applications: Windows/MS Office.

Requirements

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply.

Benefits

  • Full-time 39 hours/week temporary contract: rotative Monday to Friday 8:00 - 19:00.
  • Salary 19,623.94 euros gross/year + up to 1,200 euros gross/year in bonus.
  • Central office location in Barcelona or opportunity to work remotely from Spain (if you are not located in Barcelona).
  • Full paid training on the company and the project you'll be working on.
  • Career development programs, specialized courses.
Before You Apply
️
remote Be aware of the location restriction for this remote position: Spain
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Fashion Support Consultant @CNX
Customer Service
Salary 19,623.94 euros..
Remote Location
Employment Type full-time
Posted YDay
Apply for this position
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remote Be aware of the location restriction for this remote position: Spain
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
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