[Hiring] Entry - Level Insurance Follow Up Representation @Frost-Arnett Company

Role Description

We are seeking for a Entry Level Insurance Follow-Up Representative who is ready to learn, grow, and build a career with a great company!

This position is open to candidates residing in the following locations:

• Tennessee
• Texas
• Kentucky – must live within 30 miles of Campbellsville or Louisville
• South Carolina – must live within 30 miles of Aiken
• Georgia – must live within 30 miles of Augusta

This role is not available in AZ, CA, CO, CT, IL, MA, MD, ME, MI, MN, NJ, NM, NV, NY, OR, RI, VT, WA, or Washington, D.C. State eligibility may change based on business needs.

The Insurance Billing & Follow-Up Representative ensures the efficient handling of all insurance billing, follow-up and collection activities. This includes:

• Communicating with insurance companies and state agencies
• Completing reconciliation and billing of accounts
• Reviewing, researching, and processing claims
• Making independent decisions based on payer, coding, and billing guidelines

This position requires knowledge of the UB04 and HCFA claim billing forms, timely filing limits, various payor portals, and general billing policies and guidelines. The role requires the ability to work independently, meet daily productivity and quality goals, and provide excellent customer service.

Qualifications

• Minimum High School diploma or equivalent required
• Previous experience in claims denial management (1 year minimum - 2.5 years required)
• Billing and insurance follow-up experience preferred
• Experience in medical billing, loading and verifying insurance in the correct filing order, and medical billing customer service and collections is desirable
• Experience working directly with EOBs, contractual adjustments, and denial remittances preferred
• A working knowledge of medical and insurance terminology is required
• Knowledge of healthcare/insurance practices and processes
• Knowledge of federal, state, and local laws, regulations, and rules concerning the insurance industry

Requirements

• Prior PC, keyboard, and general computer skills are mandatory
• Working knowledge in a Windows-based system: word, email, and excel would be beneficial
• Ability to compute basic math calculations using percentages, addition, subtraction, multiplication, division
• Ability to utilize and research existing department, client, and payer resource documentation
• Ability to adapt and multi-task in a high-volume, time-sensitive environment
• Self-motivated and able to work independently
• Ability to listen and understand directions and maintain consistent focus on details
• Ability to retain knowledge from previous job-based training and experience
• Positive attitude and ability to work within a team environment and individually
• Ability to understand and demonstrate the Frost-Arnett Mission, Vision, and Values

Benefits

• Market competitive compensation program
• Health, Gym discounts, Dental, Vision, Life, Health Savings Account, Flexible Spending Account, 401(k), Paid Time Off, Paid Holidays, & More
• Starting salary is based on experience and location

Work Environment

The employee works remotely from a suitable, comfortable environment that meets health and safety requirements. The employee is expected to sit at a designated secure workspace during regularly scheduled work hours, communicate through phone or computer-based calling systems, and read and comprehend information from a computer screen and/or digital resources.