[Hiring] Entry-Level Customer Support Associate @AIL

Role Description

Are you looking for a remote career where you can help people, build meaningful relationships, and create long-term professional and financial opportunities? AO is seeking motivated, service-driven professionals to join our growing virtual team as Remote Member Protection Consultants.

You'll work with individuals and families—including veterans, labor union members, credit union members, association members, and their families—helping them understand available life, accident, and supplemental health insurance benefits and make informed decisions about protecting what matters most.

This opportunity combines member service, benefits education, relationship building, and consultative insurance sales in a fully remote environment. No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.

Qualifications

• Excellent verbal and written communication
• Strong active-listening skills
• Customer- and member-focused mindset
• Strong interpersonal and relationship-building ability
• Professionalism, integrity, and reliability
• Self-motivation and personal accountability
• Strong organization and time management
• Problem-solving and critical-thinking abilities
• Comfort working independently from home
• Confidence communicating through Zoom and phone
• Basic computer proficiency
• Ability to learn new virtual systems
• Coachability and openness to feedback
• Goal-oriented mindset
• Genuine desire to help families

Requirements

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Hold or be willing and eligible to obtain the appropriate state Life & Health Insurance License
• Have access to a computer or laptop
• Have webcam and microphone capability
• Maintain reliable high-speed internet
• Maintain a quiet, professional workspace
• Be comfortable conducting virtual member appointments
• Be willing to complete required training and professional development

Benefits

• 100% Remote / Work From Home
• Weekly commission payments
• Performance-based bonuses
• Renewal income
• Residual income opportunities
• Leadership incentives
• Recognition programs
• Medical reimbursement program
• Company-supported life insurance
• Accidental Death Benefit coverage
• Professional development resources
• Company-sponsored incentive travel
• Leadership conventions
• Professional conferences
• Performance awards
• Recognition programs
• Team development events