[Hiring] Entry Level Customer Service Representative @AIL

Role Description

AO Globe Life is seeking Fully Remote Benefits Enrollment Specialists to join a fully remote, mission-driven team that puts people first. This role is a great match for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-oriented, relationship-driven environment. Complete training, inbound client interest, and ongoing mentorship make it possible to build a lasting career from anywhere in the United States.

• Walk clients through enrollment clearly and professionally
• Participate in ongoing mentorship, professional development, and team training
• Keep digital records accurate and manage timely follow-up
• Help clients explore supplemental benefit options tailored to their needs
• Prioritize high-quality, client-focused interactions
• Conduct virtual consultations with clients via Zoom
• Build lasting client relationships

Qualifications

• A genuine interest in helping others and supporting a mission-driven company
• Work authorization in the United States
• Confidence with virtual meetings and everyday digital tools
• Reliable internet connection and Windows-based laptop or PC with webcam
• Strong communication and people skills
• Customer service background helpful but not required
• Self-driven, organized individuals comfortable working independently

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Inbound client interest — no cold outreach
• Income growth through renewals
• Weekly, performance-based earnings
• Full training and licensing provided
• 100% remote role with flexible scheduling
• A supportive, people-centered culture
• Monthly and quarterly bonus potential
• 3% equity opportunity for eligible team members
• Clear advancement pathways into leadership roles