[Hiring] Entry Level Customer Service Representative @Lisa Russel

Role Description

Are you looking for more than just your next job? Do you want a career where your performance is recognized, your professional development is supported, and your advancement is based on what you accomplish—not simply how long you've been there?

AO is seeking motivated, goal-oriented professionals to join our growing virtual team as Remote Leadership Development Representatives. You'll begin by learning the foundation of our business—serving clients, building relationships, explaining available benefits, and delivering an exceptional client experience. As you develop and demonstrate consistent performance, you'll have opportunities to strengthen your skills in mentorship, coaching, team development, and leadership.

Whether you're beginning your career, changing industries, or bringing experience from customer service, healthcare, retail, hospitality, education, sales, or management, we provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started.

Qualifications

• Entry Level Welcome
• No Prior Insurance Experience Required

Requirements

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have access to a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Be comfortable meeting clients through Zoom and phone
• Be willing to complete required training and professional development
• Be willing and able to obtain the appropriate state Life & Health Insurance License

Benefits

• 100% Work From Home
• Flexible Scheduling
• Weekly Commission-Based Pay
• Performance Bonuses & Residual Income Opportunities
• Comprehensive Training & Mentorship
• Performance-Based Leadership Advancement
• Medical reimbursement program
• Company-supported life insurance
• Accidental Death Benefit coverage
• Renewal and residual income opportunities
• Leadership development resources
• Professional training programs
• Union-supported professional environment, where applicable
• Company-sponsored incentive travel
• Leadership conferences
• Professional development events
• Performance contests
• Recognition programs
• Team experiences
• Leadership events

Company Description

AO operates within the American Income Division of Globe Life, serving working families and members of labor unions, credit unions, associations, and other groups. Our representatives help individuals and families understand supplemental life, accident, and health insurance benefits while providing professional, ongoing client service.

Since transitioning to a virtual model, our teams have been able to serve clients remotely while staying connected through online training, coaching, technology, mentorship, and team collaboration.

Our culture emphasizes:

• Exceptional client service
• Integrity and professionalism
• Personal accountability
• Continuous learning
• Mentorship and coaching
• Leadership development
• Performance-based advancement
• Long-term professional growth