[Hiring] Enrollment Specialist @GT Independence

Role Description

The Enrollment Specialist conducts face-to-face and virtual enrollments to consumers who will receive financial management services that support them in the self-direction model of care and serves as an advocate and promoter of self-direction by educating consumers and facilitating the consumer’s understanding of self-direction.

Responsibilities and Duties

• Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
• Maintains confidentiality and HIPAA compliance.
• Upholds company values and mission.
• Other duties as assigned.

Qualifications

• Associate degree or Bachelor’s Degree in Business, Human Services/Social Work, or Marketing/Communication is preferred.
• Will consider candidates with experience relevant to the position.

Requirements

• 1 year of experience in a related field.
• Strong oral and written communication skills.
• Personal computer skills, specifically Microsoft Office products.
• Knowledge of principles and processes for providing customer service.
• Strong ability to participate in a highly effective team.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Work Environment

• Work is performed in a remote office setting as well as community-based settings.
• Frequent travel is required.
• Personal Protective Equipment (PPE) required for face-to-face meetings.

Benefits

• Flexible paid time off.
• Competitive wages & benefits.
• Meaningful opportunities for professional growth.

Company Description

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our enrollments team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won’t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive.

Grow your career with us. Grow your impact with us.