[Hiring] Dutch Speaking Customer Service Representative Fashion @Mercier Consultancy Group

Role Description

We are currently looking for a motivated professional to join our team in the thriving fashion industry. This Nederlands Sprekende Klantenservicemedewerker Fashion position in Greece offers a unique opportunity to combine your passion for style with customer excellence while enjoying the Mediterranean sun, making it one of the most sought-after jobs in Greece today.

• Provide world-class customer support for a leading global fashion and apparel brand.
• Assist fashion-forward customers with order tracking, returns, and exchanges.
• Maintain deep knowledge of current seasonal collections and brand trends to advise clients effectively.
• Resolve inquiries via phone, email, and live chat with a professional and stylish tone.
• Build brand loyalty by ensuring every customer interaction reflects the premium quality of the fashion industry.
• Collaborate with internal teams to streamline communication and improve the overall user experience.
• Stay updated on luxury fashion market standards to provide industry-leading service.

Qualifications

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the fashion and apparel sector.
• Excellent communication and problem-solving skills.
• Ability to thrive in a digital, remote, or hybrid office environment.
• Positive attitude and a commitment to delivering premium service.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Company Description

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class brands. We pride ourselves on facilitating career-defining opportunities that combine professional growth with exceptional lifestyle experiences, specializing in high-quality Dutch-speaking jobs across the continent.