[Hiring] Dutch Speaking Customer Care Representative @Patrique Mercier Recruitment By Cyriel

Role Description

Mercier Recruitment is excited to offer a fantastic opportunity for Dutch-speaking individuals to join a leading e-commerce platform based in Greece. This role as a Dutch Speaking Customer Care Representative is perfect for those who are passionate about delivering exceptional service and enjoy working in a fast-paced digital environment.

As part of the customer service team, you will be the voice of the company, assisting customers with inquiries, orders, and support needs to ensure a seamless shopping experience. If you are enthusiastic about helping others and thrive in a customer-focused setting, this is an excellent opportunity to grow your career while making a positive impact on customers’ online shopping journeys.

• Provide outstanding customer support to Dutch-speaking clients.
• Assist customers with product inquiries, order tracking, returns, and issue resolution.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with internal teams to help improve the customer journey.
• Stay updated on product knowledge and company policies through continuous training.

Qualifications

• Fluency in Dutch (spoken and written) is mandatory.
• Excellent communication and interpersonal skills.
• Previous experience in customer care or e-commerce is advantageous.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Flexibility to work in shifts if required.
• Currently residing or willing to relocate to Greece.
• Motivated, proactive, and eager to learn and grow with the company.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package (Flight, Transfer and 4 weeks Hotel)
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• And many other perks!