[Hiring] Disconnects Invoice Specialist @Conservice

Role Description

The Invoice Specialist role consists of requesting payment extensions, requesting expedited payments, and follow-up work with the utility providers to ensure payments are posted correctly, eliminating any chance of disconnection of services for our customers. Invoice Specialists are also responsible for:

• Requesting missing invoices
• Late fee removal
• Following up on disconnect notices
• Mailing address updates from the utility providers

Qualifications

• High School Diploma or GED

Requirements

• Previous Customer Service Experience
• Strong Computer Skills
• Excellent telephone and email etiquette
• Excellent research and problem-solving skills with a strong attention to detail
• Time management and organization

Company Description

When you join Capturis, you’re joining a team that’s been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation’s leading utility management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.