[Hiring] Danish Speaking Video Streaming Experts @Mercier Consultancy Group

Role Description

We are currently looking for motivated individuals to join our team as Danish Speaking Video Streaming Experts in the fast-paced social media industry. This position in Greece offers a unique chance to impact digital content delivery and user experience while enjoying the vibrant lifestyle of the Mediterranean.

Key Responsibilities

• Provide high-level support for users of a world-leading video streaming platform within the social media sector.
• Monitor and troubleshoot real-time content delivery issues to ensure optimal streaming quality.
• Engage with the Danish-speaking community to resolve technical inquiries and enhance user satisfaction.
• Collaborate with cross-functional teams to identify and escalate trends impacting the social media user journey.
• Maintain a deep understanding of platform policies and safety guidelines to protect the integrity of the streaming environment.
• Document resolutions and contribute to the internal knowledge base for ongoing service improvement.
• Foster a positive and brand-aligned communication style across all interactions.

Qualifications

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for social media, digital content, and streaming technology.
• Exceptional communication skills and a customer-centric mindset.
• Ability to work effectively in a dynamic, target-driven environment.
• Prior experience in social media or technical support is considered a distinct advantage.

Benefits

• Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th salary).
• Fully Paid Training programs to ensure your success in the social media sector.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Attractive Monthly Performance Bonus based on KPIs.
• Career development opportunities within our global network of jobs in Greece.
• And Much More, including team-building events and a multinational office culture.

Company Description

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and global industry leaders. We pride ourselves on delivering bespoke career opportunities that define professional excellence, making us the partner of choice for those seeking the most prestigious Danish-speaking jobs in Europe.