[Hiring] Czech Speaking Reservations Agent @Mercier Consultancy Group

Role Description

We are currently seeking a motivated professional for a Czech Speaking Reservations Agent For Booking.com position in Greece. This role within the customer support services industry offers a unique opportunity to combine professional growth with a life-changing move, as we are actively filling high-quality Czech-speaking jobs for global leaders.

• Deliver high-quality customer support services by assisting travelers with their booking inquiries and modifications.
• Manage reservation queries professionally via phone, email, and live chat for our global clients.
• Ensure customer satisfaction by resolving booking-related issues promptly and efficiently.
• Maintain accurate records of customer interactions within our CRM system.
• Collaborate with international team members to uphold the premium service standards of our partners.
• Navigate complex reservation scenarios with a solution-oriented mindset typical of expert customer support services roles.
• Contribute to a positive team environment while consistently meeting individual and departmental performance targets.

Qualifications

• Native or fluent Czech (spoken and written) is mandatory for this role.
• Proficiency in English to effectively operate within our diverse customer support services environment.
• Excellent communication and interpersonal skills, with a passion for the travel and tourism industry.
• A customer-centric attitude and the ability to work in a fast-paced environment.
• Previous experience in customer support services is highly advantageous but not required.

Requirements

• Valid EU passport or a valid work permit for Greece.

Benefits

• Competitive Monthly Salary
• Two extra salaries per year (13th and 14th salary)
• Monthly Performance Bonus for high-achievers
• Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation)
• Comprehensive, fully paid training program
• Full Health Insurance coverage
• Opportunities for career advancement within the customer support services sector
• An enriching work experience among our many available jobs in Greece

How to Apply

Are you ready to start your next adventure with a Czech Speaking Reservations Agent For Booking.com position in Greece? We invite you to join our growing team today. Please click the "Apply Now" button to submit your application, and a member of the Mercier Consultancy Group team will be in touch shortly. Your future begins here!