[Hiring] Czech Speaking Customer Advisor @Eco Plus Solutions AB

Role Description

Are you a tech-savvy problem solver who loves helping people? We are looking for a Czech-speaking Customer Advisor to join our elite support team. In this role, you won't just be answering phones; you will be the human connection for users of one of the world's most iconic and innovative technology ecosystems.

As a Remote Advisor, you are the face (and voice) of the brand. You will assist customers with everything from setting up their new high-end devices to troubleshooting software issues and managing account security. We value empathy as much as technical skill—if you can turn a frustrated caller into a loyal fan, you belong here.

Qualifications

• Language Mastery: Native or C2 level in Czech with a strong command of English (B2/C1) for training materials and internal communication.
• Tech Enthusiasm: Comfortable navigating smartphones, tablets, and various OS environments.
• Remote Readiness: Quiet, dedicated workspace and a reliable, high-speed internet connection.
• Soft Skills: Excellent communication skills and a positive attitude.
• Experience: Prior experience in customer service or tech support is a plus, but not a requirement. Comprehensive, paid training will be provided.

Requirements

• Residency: Must currently live in Portugal and possess a valid NIF and work permit (if applicable).
• Availability: Flexible to work in shifts, including some weekends or holidays, within the service operating hours.

Benefits

• Work from Anywhere: Enjoy the flexibility of a 100% remote role while living in beautiful Portugal.
• World-Class Training: A robust, paid onboarding program that teaches you everything you need to know about the products and tools.
• Competitive Package: Base salary + monthly performance bonuses + meal allowance.
• Career Growth: We promote from within. Today's Advisor is tomorrow's Team Lead or Subject Matter Expert.
• Equipment Provided: We will ship all the high-tech equipment you need to perform your role at the highest level.