[Hiring] Customs Brokerage Representative II @UPS

Role Description

This role involves building a career in international trade and customs compliance with a global logistics leader. After completing 6 weeks of onsite, instructor-led training, you’ll transition into a fully remote role with opportunities for advancement, skill development, and long-term stability.

• Review import documentation and troubleshoot discrepancies
• Classify goods using the Harmonized Tariff Schedule
• Ensure shipments meet federal regulatory requirements
• Communicate directly with customers, carriers, and international partners

What You’ll Do

• Prepare and process customs entries accurately and on time
• Review and audit commercial documents; identify and resolve discrepancies
• Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment
• Communicate documentation needs with customers and foreign origins
• Coordinate freight forwarding and delivery with domestic and international carriers
• Submit customs entries via GBS-CM in a timely manner
• Scan and upload documentation into internal imaging systems
• Prepare reports, presentations, and database-driven analyses
• Maintain strong relationships with clients through proactive, clear communication
• Support weekend or holiday work on a rotational basis, as needed

Qualifications

• High school diploma, GED, or international equivalent
• Basic understanding of U.S. customs operations, regulations, and government agencies
• Familiarity with HTS codes or tariff classification (preferred but not required)
• Strong computer skills and comfort with data entry
• Excellent verbal and written communication skills
• Ability to troubleshoot and resolve documentation issues

Requirements

• 6 weeks onsite training (required)
• 6-month lock-in period after hire to complete all training
• 1-year product lock-in to maintain continuity and skill proficiency
• Must be available for potential weekend or holiday coverage based on rotation and business needs

Employee Type

• Permanent

Basic Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.