[Hiring] Customer Support Coordinator @Somuchfuntotravel

Role Description

If you enjoy helping people, communicating with clients, and working in a flexible remote setting, this travel industry role may be worth exploring. We are seeking individuals interested in a Remote Customer Support Coordinator role assisting clients with vacation planning, reservations, and travel related requests. The focus is on providing helpful service while making sure clients have the information and support they need throughout the planning and booking process.

• Respond to client questions and travel related requests
• Assist with vacation planning and reservations
• Research travel options based on client preferences and budgets
• Provide information about available destinations and travel options
• Coordinate reservation details with established travel suppliers
• Communicate booking information and updates to clients
• Maintain friendly and professional client relationships
• Provide support throughout the planning and reservation process

Qualifications

• Must be 18 years or older
• Access to a computer or smartphone and reliable internet
• Good written and verbal communication skills
• Comfortable assisting and communicating with clients
• Organized and attentive to details
• Willing to learn and complete training
• Able to work independently and provide dependable customer service
• Previous travel industry experience is not required

Requirements

• Training and resources are provided to help you learn the reservation process, supplier resources, and tools used to assist clients.
• A brief virtual overview is available for individuals interested in learning more about the role, training, pay structure, and additional details.
• There will also be time to ask questions.

Benefits

• Remote flexibility
• Flexible scheduling
• Training and resources
• Access to travel industry booking tools and established suppliers
• Industry travel perks and discounts
• Ongoing support and guidance

Company Description

Work Type: Remote