[Hiring] Customer Support Associate @Lisa Russel

Role Description

Step into a career built on stability, service, and long-term opportunity. Since 1951, we have proudly supported working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families.

As part of a growing, mission-driven organization, we are seeking motivated, relationship-focused individuals who enjoy helping others and building meaningful client connections through secure Zoom virtual appointments from home.

This is an excellent opportunity for individuals seeking a flexible remote career with professional growth, mentorship, and long-term earning potential.

Qualifications

• Clear and professional communication skills
• Basic computer proficiency and comfort with Zoom-based meetings
• Strong work ethic and commitment to client service
• Positive, outgoing, and professional attitude
• Effective time management and ability to work independently
• Adaptability and willingness to learn
• Leadership or management experience is helpful, but not required

Requirements

• Conduct virtual client consultations through Zoom and phone communication
• Build and maintain long-term client relationships
• Assist clients with benefit information, coverage questions, and policy support
• Deliver professional, solution-focused customer service
• Maintain accurate communication and follow-up records
• Participate in ongoing training and professional development sessions

Benefits

• 100% Remote Work: Work from home with flexibility, structure, and ongoing support in a fully virtual environment
• Weekly Pay + Performance Bonuses: Earn reliable weekly income with additional incentives tied to consistency, growth, and performance
• Long-Term Growth Potential: Build residual income opportunities through ongoing client relationships and renewals
• Comprehensive Benefits: Health insurance reimbursement program, company-supported life insurance coverage, retirement planning options
• Full Training & Mentorship: No prior insurance experience required. We provide professional training, mentorship, and leadership development for coachable, motivated individuals
• Flexible Scheduling: Create a personalized schedule while maintaining clear expectations and growth opportunities

Company Description

Proud parent company: Globe Life

• Essential business with 20%+ growth last year, even during challenging economic conditions
• Serving clients throughout the United States and Canada
• Mission-focused organization dedicated to protecting working families