[Hiring] Customer Support Advisor @Personalbüro U. Herrmann

Role Description

We are partnering with a leading international customer experience provider to recruit German-speaking Customer Support Specialists for an exciting role based in Greece. This opportunity is ideal for candidates who enjoy working with premium products, delivering high-quality service, and building an international career in a dynamic, multicultural environment.

• Act as the primary point of contact for customer requests via phone, email, and chat
• Provide clear and professional guidance on products and services
• Address customer questions and concerns efficiently, ensuring timely and accurate resolutions
• Handle issues with ownership and a solution-oriented mindset
• Create positive customer experiences and build long-term satisfaction
• Contribute to a team focused on service excellence and continuous improvement

Qualifications

• Fluent German or Italian (written and spoken)
• Very good English skills for internal communication and training
• Previous experience in customer support or customer care (at least 6 months preferred)
• Strong communication and interpersonal skills
• Problem-solving mindset with a high sense of responsibility
• Tech-savvy, adaptable, and quick to learn new systems
• Interest in the automotive sector is a strong advantage
• Positive attitude and customer-first approach

Benefits

• Full relocation support to Greece, covering travel, accommodation, and settlement assistance
• Competitive monthly salary plus two additional salary payments per year
• Refer-a-friend bonus program
• Private health care benefits and additional employee discounts
• Fully paid training provided by certified instructors
• Clear career progression opportunities within a large international organization
• Free online Greek language courses
• Modern office facilities with comfortable break and relaxation areas
• Social events, community initiatives, and an inclusive workplace culture