[Hiring] Customer Support & Administrative Coordinator @E. Claire Beauty & Wellness

Role Description

The Customer Support & Administrative Coordinator will assist with customer communication, appointment coordination, email management, internal administrative support, and general operational assistance. The ideal candidate is proactive, dependable, organized, and able to maintain a professional and positive customer experience.

• Respond professionally to customer inquiries via email and messaging platforms
• Assist with appointment scheduling and client coordination
• Maintain accurate customer and administrative records
• Support internal administrative and operational processes
• Coordinate with team members to ensure timely communication and workflow organization
• Assist with customer follow-up and service support
• Manage basic reporting and documentation tasks
• Maintain professionalism and confidentiality in all communications
• Support remote team collaboration and day-to-day operational activities

Qualifications

• Strong written and verbal communication skills
• Professional and customer-focused attitude
• Strong organizational and multitasking abilities
• Comfortable working independently in a remote environment
• Basic computer proficiency including email and document management
• Ability to manage priorities and meet deadlines
• Positive attitude with strong attention to detail
• Prior customer service or administrative experience is helpful but not required

Benefits

• Fully Remote Work Environment
• Paid Training and Onboarding Support
• Competitive Compensation
• Flexible and Supportive Team Culture
• Professional Growth Opportunities
• Long-Term Career Development
• Stable Full-Time Opportunity
• Collaborative Remote Team Environment
• Performance-Based Advancement Opportunities
• Ongoing Professional Support and Training