[Hiring] Customer Success Manager @ConsultNet

Role Description

Partner with senior executives and operational leaders to drive adoption of a platform that brings critical workflows online for complex organizations. This is as much a change management role as a customer success one, and it suits someone who thinks like a consultant.

• Own a portfolio of accounts, including account plans, success narratives, and expansion opportunities
• Build trust across stakeholders, from executive leadership to frontline staff
• Bring clarity to ambiguous, politically complex environments and hold everyone accountable to outcomes

Qualifications

• 6+ years owning complex, multi-stakeholder accounts or projects
• Public sector experience is a plus

Benefits

• Comprehensive service offerings covering a wide range of technology and engineering positions
• Support for an Equal Opportunity Employer policy