[Hiring] Customer Success Manager @Juro

Role Description

Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it.

Legal tech is on the rise, with Goldman Sachs estimating that 44% of legal tasks can be automated with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity.

We care about building a diverse team where everyone feels they belong. That’s why our perks & benefits and choice-first work approach are designed with inclusivity in mind.

Qualifications

• 3+ years of customer-facing experience.
• Experience engaging senior stakeholders, including Director level and above.
• Confidence in identifying and nurturing customer relationships across multiple accounts.
• Strong discovery and problem-solving skills.

Requirements

• Ability to roll up your sleeves in an early-stage, “build-the-playbook-as-we-go” environment.

Benefits

• Salary: £55,000-£60,000 + 20% annual bonus (in 4x quarterly instalments based on performance targets) + equity at IC3 level.
• Flexibility: Work fully remotely from Day One or from office hubs in London and Boston.
• Inclusivity-focused perks and benefits.

Company Description

Juro exists to help the world agree faster by making legal contracts frictionless, collaborative, and accessible.

Juro’s intelligent contract automation platform is on its way to de-throning desktop tools as the paradigm for collaborating on legal documentation around the world.

We’re rebuilding contracts from the ground-up around a browser-native experience, augmenting workflows with powerful AI, and enabling all teams to conduct contracting jobs faster than ever before.