[Hiring] Customer Service Specialist @ZETO VERIFIED

Role Description

ZETO Verified LLC is looking for a motivated, professional Remote Customer Service Specialist to help prospective learners enroll in our online transportation training courses.

• Contact applicants who have expressed interest in ZETO training courses.
• Follow up with applicants who have submitted their resumes or requested information.
• Explain course options, schedules, pricing, and enrollment requirements.
• Answer questions and provide excellent customer service.
• Follow up with interested applicants who have not completed registration.
• Assist applicants with the online enrollment process.
• Maintain accurate applicant and enrollment records.
• Help prospective learners take the next step toward starting their transportation career.

Qualifications

• Excellent communication and customer service skills.
• Comfortable speaking with applicants by phone.
• Professional, friendly, and organized.
• Strong follow-up skills.
• Sales, recruiting, admissions, or customer service experience is a plus.
• Must be dependable and comfortable working remotely.
• Must have your own phone, computer and internet.