[Hiring] Customer Service Specialist @QVC

Role Description

Our Customer Service Specialist supports QVC, and helps answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.

Qualifications

• Provide a distraction free work from home environment.
• 12 months or more of customer service experience.
• Learn and work in a virtual environment.
• Communicate with a variety of styles.
• Navigate multiple systems and screens.
• Follow QVC computer system requirements.
• Troubleshoot own technical problems (partner with IT when needed).
• Available to work weekends, holidays, and additional hours.

Requirements

• This is a remote position.
• Job seekers must reside in Texas to be considered.

Benefits

• Competitive compensation.
• Paid time off.
• Employee assistance program.
• Parental leave.
• Paid volunteer hours.
• Amazing company discounts.
• Health care benefits starting on day 1.
• 401(k).
• Tuition reimbursement benefits.