[Hiring] Customer Service Representative @Staff Domain Inc.

Role Description

Ready to do work that actually excites you? The client is an Adelaide based food processing company that prides itself upon producing quality fresh cut vegetables for any occasion and delivers it direct to your door. We are looking for someone that will grow with the company and take the lead in enhancing great company culture.

We are looking for an outgoing person that loves to solve problems. They will undertake customer service tasks, ensuring client satisfaction is everything to their role. The tasks of the Customer Service Team Member will include:

• Taking phone calls and solving problems.
• Managing and growing client relationships.
• Receiving phone calls and inputting sales orders.
• Problem solving clients' concerns.
• Promoting company policies and procedures.
• Coordinating office activities and operations to secure efficiency and compliance to company policies.
• Managing agendas/appointments for upper management.
• Managing phone calls and correspondence (e-mail, letters, packages, etc.).
• Managing payments.
• Creating and updating records and databases with personnel, financial, and other data.
• Tracking stocks of office supplies and placing orders when necessary.
• Submitting timely reports and preparing presentations/proposals as assigned.
• Assisting colleagues whenever necessary.

Qualifications

• Outgoing and positive outlook.
• Self-motivated with the ability to prioritize and manage changing priorities.
• Strong analytical and problem-solving skills.
• Ability to work autonomously.
• Proven experience as an office administrator, office assistant, or relevant role.
• Outstanding communication and interpersonal abilities.
• Familiarity with office management procedures and basic accounting principles.
• Knowledge of MS Office and office management software (ERP, etc.).

Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Company Description

The client is an Adelaide based food processing company that prides itself upon producing quality fresh cut vegetables for any occasion and delivers it direct to your door.