[Hiring] Customer Service Coverage Consultant @AO Globe Life

Role Description

Start a flexible remote career helping families understand and access important benefit programs. AO Globe Life is growing its remote workforce and seeking motivated professionals who want meaningful work, professional development, and the ability to build a long-term career from anywhere in the United States.

Full training, structured mentorship, and pre-qualified client consultations are provided so you can focus on building relationships and supporting individuals and families with confidence.

What You’ll Gain

• 100% remote work environment
• Flexible scheduling designed to support work-life balance
• Pre-qualified client consultations provided — no cold outreach
• Comprehensive training and licensing support
• Health insurance premium reimbursement program
• Monthly and quarterly performance bonuses
• Equity opportunities for qualifying team members
• Clear pathways for leadership and career advancement
• Supportive and collaborative team culture

What You’ll Do

• Conduct scheduled virtual consultations with clients through Zoom
• Help individuals and families understand available benefit options
• Guide clients through the enrollment process and provide follow-up support
• Maintain organized digital records of client interactions
• Participate in weekly training sessions and mentorship programs

Who Thrives in This Role

• Strong communicators who enjoy helping others
• Organized professionals comfortable working independently
• Individuals confident using video meetings and digital tools
• Candidates who are coachable and motivated by personal growth
• Customer service or client-facing experience is helpful but not required

Requirements

• Authorized to work in the United States
• Windows-based laptop or desktop computer with webcam
• Reliable internet connection

Company Description

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the United States. Through a remote-first workforce and a commitment to mentorship and service, the company continues to create meaningful career opportunities nationwide.

Apply today to begin building a flexible career that combines purpose, growth, and the ability to make a real impact.