[Hiring] Customer Service Ambassador Webhosting Dutch @Globl.Contact GmbH

Role Description

• Be the main point of contact for our clients’ customers, whether via chat, email, or phone.
• Address customer inquiries and concerns with confidence and professionalism.
• Carry out and manage data changes, service requests, orders, etc. in our systems with care.
• Provide tailored solutions to customers based on your expertise.
• Handle customer service inquiries for various projects simultaneously to keep things diverse.
• Take on additional inbound and outbound sales tasks: we’re looking for people with strong sales affinity who aren’t afraid to pick up the phone!

Qualifications

• Previous experience as a customer service agent or in customer support, along with proven sales experience, is essential.
• Strong—ideally native-level—Dutch skills, both written and spoken.
• Quick comprehension and a preference for independent work.
• Solid PC skills and reliability in handling data.
• Enjoy communication, interacting with customers, and working in a 100% remote environment with a vibrant digital community.

Requirements

• A stable internet connection and a quiet home office setup are required.
• Work where others vacation. Your office is wherever you want to live and work: Use our technologically advanced “work from anywhere” solution, as long as you have a dedicated workspace and fast internet.

Benefits

• We provide you with the necessary equipment for your daily work to ensure the best possible service for our clients at your workstation.
• You’ll receive several weeks of paid training and guided onboarding before you start.
• With us, you’ll receive a permanent employment contract.
• Maximum flexibility with full security: You decide when and how long you want to work—and receive above-average compensation.
• From the application process to phone interviews and onboarding—everything happens virtually with us.
• Support, fun, and so much more—thanks to our unique community approach!