[Hiring] Customer Service 2.0 @Virtual Vantage Inc

Role Description

This role involves providing customer service support for leading national brands.

• Answer and resolve inbound/outbound customer service calls
• Deliver exceptional service with every interaction
• Document customer information and call outcomes
• Follow up to ensure resolution
• Meet key performance benchmarks

Qualifications

• High school diploma or GED
• Excellent phone and typing skills
• Comfortable navigating software and multitasking
• Dedicated home workspace and stable internet
• Windows 11 PC with 8 GB RAM (16 GB RAM preferred)
• USB headset & wired internet (not needed to apply, but required to start)

Benefits

• Fully remote position – work from home office
• Starting pay of $12–$15/hour
• Flexible self-scheduling
• Advancement opportunities based on performance
• Supportive team environment

Company Description