[Hiring] Customer Representative @AIL

Role Description

Globe Life AO is seeking motivated, dependable, and people-focused individuals to join our growing virtual team as Entry-Level Customer Service & Benefits Representatives. You'll work virtually with individuals and families who have requested information about available benefits, helping them understand their options, answering questions, assisting with enrollment, and providing continued client support. No previous insurance experience is required.

• Provide Exceptional Customer Service
• Educate Clients About Their Benefits
• Assist With Enrollment & Ongoing Support
• Qualified Client Opportunities – No Traditional Cold Calling
• Weekly Performance-Based Pay
• 100% Work From Home
• Flexible Scheduling
• No Experience? We'll Train You.
• Benefits & Professional Support
• Performance Rewards & Recognition
• Build a Long-Term Career

Qualifications

• Friendly and comfortable communicating with people
• A strong listener who genuinely enjoys helping others
• Customer-focused and service-oriented
• Positive, professional, and dependable
• Self-motivated and accountable
• Organized with effective time-management skills
• Comfortable learning new technology
• Able to work independently from home
• Comfortable collaborating with a virtual team
• Goal-oriented and motivated by results
• Coachable and receptive to feedback
• Interested in developing professionally and financially
• Previous experience in customer service, retail, hospitality, healthcare, banking, education, administration, military service, call centers, client relations, or sales can be helpful—but is not required.

Requirements

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have access to a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Be comfortable using Zoom and web-based applications
• Be willing to participate in required training
• Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting licensed activities

Benefits

• Medical insurance reimbursement opportunities
• Company-supported life insurance
• Accidental Death Benefit coverage
• Renewal and residual income opportunities
• Professional mentorship and coaching
• Leadership-development programs
• Union representation where applicable
• Virtual business technology and resources