[Hiring] Customer Relationship Manager (CRM) Associate @Weekday

Role Description

Join the innovative team at Weekday AI as a Customer Relationship Manager (CRM) Associate!

This is for Internal Role

Location: Remote

Stipend: Up to 30,000 INR (Fixed + Variable)

Work Hours: 10AM to 7PM IST

Working day: Monday - Saturday

We are looking for Customer Relationship Managers (CRM) Associates who can build strong relationships with candidates through professional and engaging conversations. The ideal candidate should be able to make conversations feel natural, comfortable, and engaging while collecting the required details accurately. You will be responsible for being the first point of interaction for candidates and ensuring they have a positive experience throughout the initial stages of the hiring process.

Salary: ₹3,60,000 - ₹4,80,000 a year

Key Responsibilities

• Conduct initial candidate interaction calls in a conversational and engaging manner
• Collect and verify candidate information accurately
• Build rapport and maintain a positive candidate experience during calls
• Understand candidate motivations, preferences, and expectations through thoughtful conversations
• Encourage candidates to research and engage with the company and opportunity
• Maintain professionalism and empathy while handling candidates across different experience levels
• Ensure smooth communication and timely follow-ups with candidates
• Maintain detailed and accurate notes from candidate interactions
• Coordinate effectively with internal hiring teams and stakeholders

Qualifications

• Strong verbal communication skills
• Ability to speak confidently and naturally on calls
• Ability to maintain conversational flow without sounding scripted
• Ability to make candidates feel comfortable and heard
• Strong interpersonal and relationship-building skills
• Strong active listening skills
• Ability to ask relevant follow-up questions
• Ability to handle candidates professionally, even in rushed or difficult situations
• Ability to ask structured questions in a smooth and conversational manner
• Ability to understand candidate tone, comfort, and engagement levels
• Ability to adapt communication style based on candidate seniority and situation

Requirements

• Prior experience in recruitment, customer relationship management, talent acquisition, sales, or client-facing roles
• Strong people skills and relationship-building mindset
• Ability to multitask and manage candidate interactions efficiently
• Organized and process-oriented approach

What Success Looks Like in This Role

• Candidates feel comfortable and engaged during conversations
• Calls feel human and conversational rather than transactional
• Accurate information is collected without compromising candidate experience
• Candidates remain interested and responsive throughout the hiring process

Ideal Candidate

• Someone who enjoys talking to people
• Communicates with clarity and empathy
• Can balance professionalism with warmth
• Understands how to build trust quickly
• Can make structured conversations feel natural

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.